Jane W. Licata: search on Z-Library

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1

The Customer Orientation of Service Workers: Personality Trait Effects on Self- and Supervisor Performance Ratings

Brown, Tom J., Mowen, John C., Donavan, D. Todd, Licata, Jane W.

Journal:

Journal of Marketing Research

Year:

2002

Language:

english

File:

PDF, 90 KB

english, 2002

2

The Customer Orientation of Service Workers: Personality Trait Effects on Self- and Supervisor Performance Ratings

Tom J. Brown, John C. Mowen, D. Todd Donavan and Jane W. Licata

Journal:

Journal of Marketing Research

Year:

2002

Language:

english

File:

PDF, 2.05 MB

english, 2002

3

The consumer's expectation formation process over time

Licata, Jane W., Chakraborty, Goutam, Krishnan, Balaji C.

Journal:

Journal of Services Marketing

Year:

2008

Language:

english

File:

PDF, 282 KB

english, 2008

4

On the trait antecedents and outcomes of service worker job resourcefulness: A hierarchical model approach

Jane W. Licata, John C. Mowen, Eric G. Harris, Tom J. Brown

Journal:

Journal of the Academy of Marketing Science

Year:

2003

Language:

english

File:

PDF, 2.20 MB

english, 2003

5

Reference pricing studies in marketing: A synthesis of research results

Abhijit Biswas, Elizabeth J. Wilson, Jane W. Licata

Journal:

Journal of Business Research

Year:

1993

Language:

english

File:

PDF, 1.36 MB

english, 1993

6

Role stressors, service worker job resourcefulness, and job outcomes: An empirical analysis

Eric G. Harris, Andrew B. Artis, Jack H. Walters, Jane W. Licata

Journal:

Journal of Business Research

Year:

2006

Language:

english

File:

PDF, 144 KB

english, 2006

7

Revenue Management in the Golf Industry: Focus on Throughput and Consumer Benefits

Licata, Jane W., Tiger, Andrew W.

Journal:

Journal of Hospitality Marketing & Management

Year:

2010

Language:

english

File:

PDF, 297 KB

english, 2010

8

The Recycling Cycle: An Empirical Examination of Consumer Waste Recycling and Recycling Shopping Behaviors

Biswas, Abhijit, Licata, Jane W., McKee, Daryl, Pullig, Chris, Daughtridge, Christopher

Journal:

Journal of Public Policy & Marketing

Year:

2000

Language:

english

File:

PDF, 105 KB

english, 2000

9

Ambiguity and Exaggeration in Price Promotion: Perceptions of the Elder and Nonelder Consumer

JANE W. LICATA, ABHIJIT BISWAS, BALAJI C. KRISHNAN

Journal:

Journal of Consumer Affairs

Year:

1998

Language:

english

File:

PDF, 1.28 MB

english, 1998

10

Student Expectations of the University Experience: Levels and Antecedents for Pre-Entry Freshmen

Licata, Jane W., Maxham, James G.

Journal:

Journal of Marketing for HIGHER EDUCATION

Year:

1999

Language:

english

File:

PDF, 3.80 MB

english, 1999

11

Consumer attitudes toward marketing strategies over the adult life span

Simpson, Penny M., Licata, Jane W.

Journal:

Journal of Marketing Management

Year:

2007

Language:

english

File:

PDF, 334 KB

english, 2007

12

University Marketing: A Professional Service Organization Perspective

Licata, Jane, Frankwick, Gary L.

Journal:

Journal of Marketing for HIGHER EDUCATION

Year:

1996

Language:

english

File:

PDF, 1.04 MB

english, 1996

13

Value and Satisfaction Evaluations During a Service Relationship

Licata, Jane W., Mills, Gregory Noah, Suran, Violaine

Journal:

Services Marketing Quarterly

Year:

2001

Language:

english

File:

PDF, 198 KB

english, 2001

14

An exploratory study of negative option marketing: good, bad or ugly?

Estelami, Hooman, Licata, Jane W., Von Bergen, C.W.

Journal:

International Journal of Bank Marketing

Year:

2007

Language:

english

File:

PDF, 208 KB

english, 2007

15

The effects of stake, satisfaction, and switching on true loyalty: a financial services study

Licata, Jane W., Chakraborty, Goutam

Journal:

International Journal of Bank Marketing

Year:

2009

Language:

english

File:

PDF, 425 KB

english, 2009

16

Privacy and Ethical Issues in Database/Interactive Marketing and Public Policy || The Recycling Cycle: An Empirical Examination of Consumer Waste Recycling and Recycling Shopping Behaviors

Abhijit Biswas, Jane W. Licata, Daryl McKee, Chris Pullig and Christopher Daughtridge

Journal:

Journal of Public Policy & Marketing

Year:

2000

Language:

english

File:

PDF, 2.80 MB

english, 2000

17

Managing Your Administrator

Von Bergen, C. W., Soper, Barlow, Licata, Jane W.

Journal:

The Educational Forum

Year:

2003

Language:

english

File:

PDF, 1.32 MB

english, 2003

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